Kusatsu onsen Futabaya

Excellent location. Very short walk from the bus interchange and Yubatake. The boss and staff are very helpful in assisting us with the luggage forwarding service by TA Q Bin. Greatly appreciate their help on this! Staff have been attentive and helpful. The staff speak English, hence it also made communication easier for us. There is washing machine and heater available which we are able to wash our clothing. We originally thought we have to bring the clothing to a laundry shop. 2 onsen baths are available for private use within the hotel.

It’s very near to the tourist spot yubatake. The hotel has 2 private onsen bath. The hotel feels like a boutique hotel. Really nice stay. Staff very friendly and helpful. For those driving, can park at the public carpark and the staff will give you a complimentary overnight parking that valid from 3pm to 10am the next day.

The staff was exceptional. It’s an old building but they kept it very clean. They made sure the air-conditioning and air-purifying units were spotless. The bed was comfortable. There was a small safe for valuables and even a kettle and tea set in the room. The hotel itself is centrally located, although having said that, it’s just a small town so it’s easy to walk everywhere. For those wanting the extras, there are plenty of other hotels offering bigger rooms and an onsen within the hotel but you’ll also have to pay for those extras. This place is perfect for a short stay in an onsen town.

Really hospitable staff. The owner really goes the extra mile to make your stay an enjoyable and memorable one. Really big room, and the bed was plenty big enough for two people. The supplied Yukata were a lovely little touch. The room was well air conditioned, quiet, and clean. On the Sunday, there was a delicious breakfast which would put a lot of higher priced hotels to shame. The location is as convenient as it gets, just a 3 min walk from Yubatake and 5 mins from the bus terminal and most other places. I will definitely try to book this hotel again if I visit Kusatsu again.

The hotel is just a short walk from the bus terminal, and close to the town center. It provided a clean basic room that we needed for the night. The free morning coffee was surprisingly good. We took the 4pm bus from Tokyo and it was well passed 8pm when we arrived, but the staff waited for us because we have already let the hotel know of our late arrival. It is not easy to find a hotel that accepts late check in the area.